Terms of Service
Effective date: May 6, 2026
1. Agreement
By creating a Wynkie account or using wynkie.com, you agree to these Terms of Service (“Terms”). These Terms form a binding agreement between you and Wynkie (“Wynkie,” “we,” “our,” or “us”). If you do not agree, do not use Wynkie.
Wynkie is a business management platform for independent beauty professionals (booth renters, suite renters, and similar solo operators). It is not intended for use by salon owners managing multiple employees.
2. Your Account
You must be at least 18 years old and a legal resident of the United States to create a Wynkie account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.
You agree to provide accurate, current, and complete information during registration and to keep your profile information up to date.
3. Subscription and Billing
3a. Plans and Pricing
Wynkie is offered as a monthly or annual subscription. As of the effective date above, the monthly plan is $27.95/mo and the annual plan is $23.95/mo (billed as $287.40/year). Current pricing is always available at wynkie.com/pricing. Prices may change with at least 30 days’ advance notice to existing subscribers.
3b. Free Trial
New accounts receive a 30-day free trial with full access to all features. No credit card is required to start your trial. At the end of the trial period, your dashboard will lock and you will be prompted to subscribe to continue using it. Your public booking page remains accessible for 30 days after your trial ends, after which it will display an offline message if no subscription is active.
3c. Automatic Renewal
Subscriptions automatically renew at the end of each billing cycle (monthly or annual) unless cancelled before the renewal date. By subscribing, you authorize Wynkie to charge your payment method on a recurring basis.
3d. Cancellation
You may cancel your subscription at any time by emailing us at hello@wynkie.com. Cancellation takes effect at the end of your current billing period — you retain full access through that date and will not be charged again.
- Monthly subscribers: access continues through the end of the current monthly billing cycle.
- Annual subscribers: access continues through the end of the current subscription term. Unused months are not refundable.
3e. Refunds
All subscription fees are non-refundable except where required by applicable law. If you believe you were charged in error, contact us at hello@wynkie.com within 30 days of the charge.
4. Payments Processed Through Your Account
Wynkie integrates with Stripe to enable you to collect deposits and payments from your clients. When you enable card payments, you agree to Stripe’s Connected Account Agreement. Stripe’s standard processing fee (2.9% + $0.30 per transaction) applies to card transactions and is charged directly by Stripe — Wynkie does not add any markup or take a cut of your client payments.
You are solely responsible for the accuracy of your pricing, your refund and cancellation policies with your clients, and any disputes that arise from services you provide.
5. Acceptable Use
You agree not to:
- Use Wynkie for any unlawful purpose or in violation of any applicable law.
- Attempt to gain unauthorized access to any part of the platform or other users’ data.
- Transmit spam, malicious code, or any content that is harmful, fraudulent, or deceptive.
- Resell, sublicense, or redistribute Wynkie to third parties.
- Use automated tools to scrape or extract data from Wynkie without written permission.
6. Your Content and Data
You own the data you input into Wynkie — your service menu, client records, appointment history, and similar content. By using Wynkie, you grant us a limited license to store, process, and transmit that data solely to provide the service to you.
We do not sell your data or your clients’ data to third parties. See our Privacy Policy for full details on how data is handled.
You are responsible for having the right to collect and store your clients’ personal information and for obtaining any required consents (for example, for SMS communications).
7. Service Availability
We aim to keep Wynkie available at all times but do not guarantee uninterrupted access. We may perform maintenance, push updates, or experience downtime beyond our control. We are not liable for any losses caused by service interruptions.
We reserve the right to modify or discontinue any feature of Wynkie at any time. For material changes, we will provide reasonable advance notice.
8. Intellectual Property
Wynkie and all content, software, trademarks, and design elements on wynkie.com are owned by Wynkie and protected by intellectual property law. You may not copy, reproduce, or create derivative works from any part of Wynkie without prior written permission.
9. Disclaimer of Warranties
Wynkie is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the service will be error-free, secure, or continuously available.
10. Limitation of Liability
To the fullest extent permitted by law, Wynkie’s total liability to you for any claim arising from or related to these Terms or the service shall not exceed the greater of (a) the amount you paid to Wynkie in the three months preceding the claim, or (b) $100.
In no event shall Wynkie be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or business interruption, even if advised of the possibility of such damages.
11. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in Delaware.
12. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will notify you by email or by a prominent notice in your dashboard at least 14 days before the changes take effect. Continued use of Wynkie after the effective date constitutes acceptance of the updated Terms.
13. Contact
Questions about these Terms? Contact us at hello@wynkie.com.